Privacy Policy – SheeBaa

At Sheebaa, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Collected when you place an order, create an account, or contact us:

Name
Phone number
Email address
Billing and shipping address
Payment details (processed securely via payment gateways; we do not store card details)

B. Non-Personal Information

Collected automatically:

IP address
Browser type
Device type
Cookies & tracking data
Pages viewed, time spent, and site interaction details

2. How We Use Your Information

We may use your information for:

Processing and fulfilling orders
Sending order updates, delivery information, or support messages
Improving website functionality and user experience
Managing your account
Marketing emails, offers, and updates (only with your permission)
Preventing fraud and ensuring site security

3. Cookies & Tracking Technologies

We use cookies to:

Improve website performance
Personalize your shopping experience
Remember your preferences
Analyze site traffic and behavior

You can disable cookies anytime in your browser settings, though some features may not work properly.

4. Sharing of Information

We do not sell or trade your personal information.

However, we may share your data with trusted third parties such as:

Courier and shipping partners (for delivery)
Payment gateways (for secure payment processing)
CRM or marketing tools (for email/SMS communication)
Analytics providers (Google Analytics, Meta Pixel, etc.)

These third parties only receive the information necessary to provide their services.

5. Data Security

We use advanced protection measures to secure your personal data, including:

SSL encryption
Access control systems
Secure payment gateways
Regular system audits

Despite our best efforts, no online transmission is 100% secure, but we follow industry-standard security practices.

6. Your Rights

As a Sheebaa customer, you have the right to:

Access the data we hold about you
Request corrections to inaccurate information
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications anytime
Disable cookies through your browser settings

To exercise your rights, email us at support@sheebaa.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

8. Children’s Privacy

Sheebaa does not knowingly collect personal data from children under 13.
If you believe such data has been collected, contact us to remove it immediately.