At Sheebaa, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Collected when you place an order, create an account, or contact us:
- Name
- Phone number
- Email address
- Billing and shipping address
- Payment details (processed securely via payment gateways; we do not store card details)
B. Non-Personal Information
Collected automatically:
- IP address
- Browser type
- Device type
- Cookies & tracking data
- Pages viewed, time spent, and site interaction details
2. How We Use Your Information
We may use your information for:
- Processing and fulfilling orders
- Sending order updates, delivery information, or support messages
- Improving website functionality and user experience
- Managing your account
- Marketing emails, offers, and updates (only with your permission)
- Preventing fraud and ensuring site security
3. Cookies & Tracking Technologies
We use cookies to:
- Improve website performance
- Personalize your shopping experience
- Remember your preferences
- Analyze site traffic and behavior
You can disable cookies anytime in your browser settings, though some features may not work properly.
4. Sharing of Information
We do not sell or trade your personal information.
However, we may share your data with trusted third parties such as:
- Courier and shipping partners (for delivery)
- Payment gateways (for secure payment processing)
- CRM or marketing tools (for email/SMS communication)
- Analytics providers (Google Analytics, Meta Pixel, etc.)
These third parties only receive the information necessary to provide their services.
5. Data Security
We use advanced protection measures to secure your personal data, including:
- SSL encryption
- Access control systems
- Secure payment gateways
- Regular system audits
Despite our best efforts, no online transmission is 100% secure, but we follow industry-standard security practices.
6. Your Rights
As a Sheebaa customer, you have the right to:
- Access the data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications anytime
- Disable cookies through your browser settings
To exercise your rights, email us at support@sheebaa.com.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.
8. Children’s Privacy
Sheebaa does not knowingly collect personal data from children under 13.
If you believe such data has been collected, contact us to remove it immediately.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, reach us at: