At Sheebaa, we offer Cash on Delivery (COD) for customers who prefer to pay at the time of delivery. Please read our COD policy carefully before placing a COD order.

1. COD Availability

  • COD is available only within India.
  • COD may not be available for certain pin codes or remote locations, depending on courier partner restrictions.
  • If COD is unavailable for your location, you will be notified at checkout.

2. COD Charges

  • A COD handling fee may apply to your order.
  • COD charges (if applicable) will be displayed during checkout.

3. Order Verification

To reduce COD misuse, we may verify orders via:

  • SMS
  • WhatsApp
  • Phone call
  • Email

If verification is unsuccessful, the order may be cancelled.

4. Conditions for Using COD

By placing a COD order with Sheebaa, you agree that:

  • You will be available to receive the delivery.
  • You will keep the exact payment amount ready (cash-only).
  • Delivery attempts will be made 2–3 times by the courier.
  • Refusal to accept the order without valid reason may lead to restriction of COD for future orders.

5. Fake, Refused, or Misused COD Orders

COD misuse causes significant losses to small businesses. Therefore:

  • Customers who frequently refuse COD orders may have COD disabled on their account.
  • Multiple fake or unverified COD orders may result in account suspension.

We request customers to use COD responsibly.

6. No Cancellation After Dispatch

Once a COD order is shipped, it cannot be cancelled.
Refusing the order after dispatch may result in blocking COD for future purchases.

7. Prepaid Orders Recommended

We encourage customers to choose prepaid methods, which offer:

  • Faster order processing
  • Priority shipping
  • No COD charges
  • Complete tracking support

8. Contact for COD Queries

For COD-related questions, feel free to reach out:

📧 support@sheebaa.com
📞 (Add your customer care number)
🌐 www.sheebaa.com